Mobile/sms/mms policy

Effective Date: 01 July 2025

Last Updated: 08 Oct 2025

1. Program Description

The Scope AI Messaging Program (“Program”) provides subscribers with updates, insights, service notifications, promotional messages, and educational content related to business automation, AI solutions, and consulting services offered by The Scope Pty Ltd (trading as The Scope AI).

Participation in this Program is voluntary and requires explicit opt-in consent from the user.

2. Consent to Receive Messages

By submitting your mobile number through our website, forms, chat widget, or other communication channels, you expressly consent to receive SMS and MMS messages from The Scope AI.

Your consent represents your agreement to these Terms and our Privacy Policy.

3. Message Frequency and Type

Message frequency varies, typically 1–4 messages per week.

Message types include:

AI automation insights and business tips

Service updates and event reminders

Promotional or educational offers

Customer support communications

We will not send irrelevant or excessive messages, and you can unsubscribe at any time.

4. Opt-Out and Help Instructions

You may opt-out of receiving messages at any time by replying STOP to any message you receive.
Upon doing so, you will receive one final confirmation message confirming that you have been unsubscribed.

For assistance, reply HELP or contact us at [email protected] or +61 468 044 555.

Message and data rates may apply depending on your mobile carrier plan.

5. Data Collection and Use

When you opt in, we collect and store your mobile number and message interaction data.
We use this data solely to deliver the messaging service, analyze performance, and ensure compliance.

We do not sell, share, or rent mobile data to third parties for marketing purposes.
Your information is handled in accordance with our Privacy Policy.

6. Third-Party Service Providers

We use secure third-party platforms (such as SMS gateway and CRM providers) to facilitate message delivery.
These partners are contractually obligated to maintain data security and comply with all applicable telecommunications and privacy laws.

7. Supported Carriers

Our messages are supported by major carriers in Australia, the U.S., and other regions, including but not limited to:
Telstra, Optus, Vodafone, AT&T, Verizon, and T-Mobile.
Carriers are not liable for delayed or undelivered messages.

8. Eligibility

You must be 18 years or older (or have parental consent) to participate in this Program.
By opting in, you confirm that you are the authorized account holder or have permission from the account holder to receive messages at the phone number provided.

9. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.
Although we take reasonable precautions, no system can guarantee absolute security.

10. Changes to These Terms

We may modify these Terms or our Privacy Policy at any time.
Updates will be posted at https://thescope.com.au/privacy.
Your continued participation in the Program after such changes constitutes your acceptance of the new terms.

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1. Contact Information

For questions, assistance, or complaints regarding the Program, contact:

BCM Media Pty Ltd (trading as The Scope AI)
📍 Melbourne, Australia
📧 [email protected]
📞 +61 468 044 555
🌐 https://ai.thescope.com.au

12. Summary of Your Rights

✅ You control your subscription — opt-out anytime via STOP.

🔒 Your information is secure — we never sell or misuse your data.

⚖️ We comply with ACMA, CTIA, and A2P 10DLC regulations.

🧠 Our goal is transparency, trust, and delivering genuinely valuable communication.